Our background

MSK Hotels LLC comes from the hospitality industry, where clear communication and reliable support are essential. We apply the same mindset to air travel assistance by focusing on simple language and realistic expectations.

We created MSK Flight Support Desk to help travelers interpret airline rules and navigate situations such as schedule changes, disruptions, and questions about existing bookings.

What makes us different

• We focus on explanation, not aggressive sales.
• We are transparent about what we can and cannot do.
• We do not claim airline affiliation or special status.
• We respect that final decisions belong to the airline or issuer.

Independent and neutral

We are not owned, operated, or endorsed by any airline or airport. Any airline names that appear in our conversations are used only to reference your specific trip for clarity.

Based in the United States

Our support desk is operated from the United States:

MSK Hotels LLC
17100 Nieman Road
Overland Park, KS 66221
Phone: (855) 729-5072a>